Pricing
Pricing that scales with the research.
Start free, upgrade when your studies need more. Same Cipher, same audit trail, every tier.
Free
Try Surbee with no credit card.
$0/ month
Billed annually
- 100 credits / month
- Unlimited responses
- Cipher fraud checks (2/mo)
- CSV export
Enterprise
For organizations with security and scale needs.
Custom
- Unlimited credits & seats
- SAML SSO + audit logs
- Private deployment
- Dedicated success engineer
Compare every plan
Every Cipher decision is auditable on every tier. Higher tiers add credits, integrations, and enterprise controls.
| Features | Free | Pro | Max | Enterprise |
|---|---|---|---|---|
| Capabilities | ||||
| Monthly credits | 100 | 2,000 | 6,000 | Custom |
| Survey responses | Unlimited | Unlimited | Unlimited | Unlimited |
| AI models | Claude Haiku | All models | All + GPT-5 Pro | All + custom |
| Bring your own AI keys | – | |||
| Custom branding | – | |||
| Custom domain | – | – | ||
| Cipher fraud detection | ||||
| Bot & VPN detection | 2 / mo | Basic | Full | Full + monitoring |
| AI-text detection | – | |||
| Timing anomalies | – | |||
| Real-time monitoring | – | – | ||
| Cipher SDK access | – | |||
| Collaboration | ||||
| Workspace seats | 1 | 1 | 5 | Unlimited |
| Roles & permissions | – | – | ||
| Shared templates | – | |||
| Centralized billing | – | – | ||
| Data & exports | ||||
| CSV / JSON export | ||||
| API access | – | Limited | ||
| Webhooks | – | |||
| Data retention | 90 days | 1 year | 2 years | Custom |
| Security & compliance | ||||
| SAML / SSO | – | – | – | |
| SOC 2 Type II | – | – | – | |
| Audit logs | – | – | Basic | Full |
| Custom DPA | – | – | – | |
| Private deployment | – | – | – | |
| Support | ||||
| Community support | ||||
| Email support | Priority | Priority | Dedicated | |
| Dedicated CSM | – | – | – | |
| Shared Slack channel | – | – | – | |
| 99.9% uptime SLA | – | – | – | |
