Pricing
Pricing that scales with the research.
Start free, upgrade when your studies need more. Every response stays auditable, on every tier.
Free
Try Surbee with no credit card.
$0/ month
Billed annually
- 100 credits / month
- Unlimited responses
- Cipher fraud checks (2/mo)
- Real-time monitoring
- CSV export
EnterpriseSoon
For organizations with security and scale needs.
Custom
- Unlimited credits
- SAML SSO + audit logs
- Private deployment
- Dedicated success engineer
Students
Building a thesis, a class project, or your first study? Verify with your school email and get Surbee Pro free for three months.
3 months free
Then $20/mo automatically. Cancel anytime.
Everything in Pro
- 2,000 credits / month
- Upgraded models (OpenAI, Claude, etc.)
- Cipher Basic — up to tier 3
- Cipher SDK access
- Custom branding
Compare every plan
Every Cipher decision is auditable on every tier. Higher tiers add credits, integrations, and enterprise controls.
| Features | Free | Pro | Max | Enterprise |
|---|---|---|---|---|
| Capabilities | ||||
| Monthly credits | 100 | 2,000 | 6,000 | Custom |
| Survey responses | Unlimited | Unlimited | Unlimited | Unlimited |
| AI models | Base models | Upgraded (OpenAI, Claude) | All models | All + custom |
| Bring your own AI keysSoon | – | |||
| Custom branding | – | |||
| Custom domainSoon | – | – | ||
| Cipher fraud detection | ||||
| Cipher detection tiers | Trial | Up to tier 3 | All 5 tiers | All 5 tiers |
| Bot detection | 2 / mo | |||
| AI-text detection | – | |||
| Timing anomalies | – | |||
| VPN detectionSoon | – | |||
| Real-time monitoring | ||||
| Cipher SDK access | – | |||
| CollaborationSoon | ||||
| Workspace seats | – | – | – | – |
| Roles & permissions | – | – | – | – |
| Shared templates | – | – | – | – |
| Centralized billing | – | – | – | – |
| Data & exports | ||||
| CSV / JSON export | ||||
| API access | – | Limited | ||
| Webhooks | – | |||
| Security & compliance | ||||
| SAML / SSO | – | – | – | |
| SOC 2 Type II | – | – | – | |
| Audit logs | – | – | Basic | Full |
| Custom DPA | – | – | – | |
| Private deployment | – | – | – | |
| Support | ||||
| Community support | ||||
| Email support | Priority | Priority | Dedicated | |
| Dedicated CSM | – | – | – | |
| Shared Slack channel | – | – | – | |
| 99.9% uptime SLA | – | – | – | |
