Response quality (Cipher)
How Surbee checks every response and how to review flags.
What is Cipher?Cipher is Surbee's response-quality system, and it checks every response your survey collects.
What Cipher checksThe kinds of signals Cipher uses to judge whether a response is genuine.
Cipher scores and flagsWhat the Cipher score from 0 to 100 means, when a response is flagged, and where to find both.
Review flagged responsesHow to check a flagged response, mark it genuine or fraud, and keep flagged data out of your analysis.
Why a real person can be flaggedThe common reasons genuine respondents get flagged by Cipher, and what to do when it happens.
Cipher settings and plansChoose how deeply Cipher checks a survey, switch individual checks on or off, and see what each plan includes.
What respondents are told about CipherThe integrity notice respondents see, what Cipher records while someone fills in a survey, and what it never sees.